Effective Date: July 28, 2025
Last Updated: December 26, 2025
Héra AI ("we", "us", or "our") is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Privacy and Cookie Policy explains how we collect, use, disclose and protect your information when you use our website and services. We may provide our services to users outside Australia, including in the United States (including California) and Canada. Where applicable, we take reasonable steps to honor privacy rights available under relevant laws in those regions.
We may collect the following types of personal information:
We use your personal information to:
We do not sell your personal data to third parties.
We may share your information with:
All disclosures are made in accordance with Australian privacy law and other applicable privacy laws.
We distinguish between ATS-based sources and job board platforms:
1) ATS / Employer Career Sources (e.g., Lever)
2) Job Board Platforms (e.g., LinkedIn, SEEK, Jora, Adzuna)
What we do NOT do:
We may store and process personal information in Australia and in other countries where we or our service providers operate (which may include the United States and Canada). When we transfer personal information internationally, we take reasonable steps to ensure appropriate safeguards are in place and that recipients handle the information in a manner consistent with this Policy.
We implement reasonable physical, technical, and administrative safeguards to protect your information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our security measures include:
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We use cookies and similar technologies to:
By using our site, you consent to the use of cookies. You may choose to disable cookies in your browser settings, but this may limit certain functionalities of the site.
You have the right to:
How to Submit Other Privacy Requests (Access/Correction):
Send an email to shuang@heraai.net.au with the subject "Privacy Request (Access/Correction)"
How to Request Data Deletion:
Note: Some data may be retained longer if required by law (e.g., financial records for 7 years) or if anonymised for analytics purposes.
We retain your personal information only as long as needed for the purposes described in this policy or as required by law. Specific retention periods are as follows:
We may anonymise data for longer-term analysis and product improvement. Anonymised data cannot be linked back to you and may be retained indefinitely.
Héra AI is not intended for children under the age of 16. We do not knowingly collect personal information from minors without parental consent.
We may update this Privacy and Cookie Policy from time to time. We will notify you of significant changes via email or site banner and revise the effective date accordingly.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"). These rights may include the right to know/access, delete, correct, and to opt out of the sale or sharing of personal information, and the right to limit certain uses of sensitive personal information.
We collect the categories of personal information described in Section 1 of this Policy, which may include identifiers (e.g., name, email), professional/employment information (e.g., resume, work experience, education), and internet or similar network activity (e.g., IP address, usage analytics).
We collect and use personal information for the business and commercial purposes described in Section 2 (e.g., providing and improving services, generating job profiles, recommending jobs, and supporting applications).
We may disclose personal information to the categories of recipients described in Section 3 (e.g., service providers, employers/recruitment platforms with your consent, and legal authorities when required).
We do not sell your personal information. We also do not share personal information for cross-context behavioral advertising in exchange for money. If our practices change such that we "sell" or "share" personal information as defined by California law, we will provide a "Do Not Sell or Share My Personal Information" mechanism as required.
We do not use or disclose sensitive personal information for purposes other than providing our services and as reasonably expected by an average consumer requesting those services. Where applicable, California residents may have the right to limit certain uses and disclosures of sensitive personal information.
To submit a request to access/know, delete, or correct your personal information, email us at shuang@heraai.net.au with the subject line:
"California Privacy Request (Access/Deletion/Correction)"
We will verify your request using reasonable methods (for example, by confirming the request is sent from your registered email address and/or asking additional information to confirm identity).
Where required by law, you may use an authorized agent to submit requests on your behalf. We will not discriminate against you for exercising your privacy rights.
If you are in Canada, you may have rights to access and request correction of personal information we hold about you, and to withdraw consent where consent is the basis for processing. You can submit a request using the process described in Section 7 (Your Rights and Choices). Personal information may be processed outside Canada (see Section 4 International Data Transfers).
For any privacy-related questions, complaints, or access requests, please contact:
We will respond within a reasonable period, typically within 30 days.